Low Code Road Terms of Service Agreement

1. Acceptance of Terms

By accessing or using the services provided by LCR LLC DBA Low Code Road ("Company"), you ("Client") agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Governing Documents

These Terms of Service, along with the Master Service Agreement (MSA) and any applicable Sales Order (SO), collectively govern the relationship between the Company and the Client. The Sales Order serves as the triggering document for the commencement of services and the applicability of these Terms and the MSA.

3. Services

The Company will provide services as described in the Sales Order (SO). The specific services, fees, and other details will be outlined in the SO. The SO becomes effective upon execution and triggers the applicability of these Terms of Service and the MSA.

4. Client Responsibilities

Client agrees to: a) Provide timely and accurate information as required for the delivery of services. b) Maintain the confidentiality of any account credentials provided by the Company. c) Use the services in compliance with all applicable laws and regulations.

5. Acceptable Use Policy

Client agrees to comply with the Company's Acceptable Use Policy (AUP), which prohibits: a) Any unlawful or fraudulent activities b) Transmission of spam or malicious software c) Attempts to breach or circumvent system or network security d) Any activities that may disrupt or interfere with the services or networks connected to the Company's services.

The Company reserves the right to modify the AUP at any time, with such changes becoming effective upon posting to the Company's website or notification to the Client.

6. Intellectual Property

All intellectual property rights in any proprietary technology, templates, scripts, code libraries, or internal tools developed or licensed by Company prior to or outside the scope of a given Sales Order — including any components used in connection with third-party platforms such as TrackVia, Workato, Bubble, or similar — remain the sole property of the Company or its licensors. Client may not reverse engineer, decompile, or attempt to derive source code from any software provided by the Company.

The Client is granted a non-exclusive, non-transferable, limited license to access and use such Company-owned or Company-licensed materials solely as required to utilize the services provided, and only during the term of the applicable Sales Order.

Notwithstanding the foregoing, any custom software or deliverables developed by the Company specifically for the Client under a Sales Order and governed by the Master Service Agreement (MSA) shall be considered the property of the Client, in accordance with the ownership provisions set forth in the MSA.

7. Data Security and Privacy

While the Company implements reasonable security measures, Client acknowledges that no system is completely secure. Client is responsible for maintaining the security of their own data and network. The Company is not liable for any security breaches or data loss occurring on Client's systems.

For information on how we handle your data and protect your privacy, please refer to our Privacy Policy.

8. Limitation of Liability

To the extent permitted by law, the Company's total liability arising out of or related to these Terms of Service will not exceed the total amount paid by Client for the services giving rise to the liability in the twelve months preceding the incident.

9. Termination

The Company may suspend or terminate services if Client breaches these Terms of Service, the MSA, or fails to pay fees when due. Client may terminate services as specified in the applicable SO or MSA.

10. Changes to Terms

The Company reserves the right to modify these Terms of Service at any time. Continued use of the services after such modifications constitutes acceptance of the updated terms.

11. Governing Law and Arbitration

The parties agree that arbitration is the exclusive method for resolving disputes under these Terms of Service and the accompanying Master Service Agreement. These Terms of Service shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms of Service shall be settled by arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in Nashville, Tennessee, unless otherwise agreed by the parties. The award rendered by the arbitrator shall be final and binding.

12. Contact Information

For questions about these Terms of Service, please contact:

LCR LLC DBA Low Code Road
1658 Lee Victory Pkwy Suite 3002
Smyrna, TN 37167
Email: navigator@lowcoderoad.com
Phone: (615) 543-5636